Tandoor et grille
This page is where your order history lives. If you have ordered from us before and you were logged in, you should see your past orders listed here. Each one shows what you had, when you had it, and how much it cost.
The idea is simple. You find the order you want to repeat, you click reorder, and everything goes back into your cart. Same dishes, same options, same address if you want it. You can change anything before you pay. No need to rebuild a big order from scratch when you are hungry and tired.
A few things can cause this. The most common one is that you ordered as a guest, without creating an account. In that case, we have no way to link those orders to you, because we never asked for a login. The order went through, the food arrived, but there is no history to show.
Another possibility is that you used a different email or a different Google account the last time. The history is tied to the account, not to the device. If you signed in with Google once and with a password another time, those are two separate histories.
If you are sure you used the same account and you still see nothing, the order might be older than what we keep in the active history. Write to us and we can check on our side. We do not delete order records quickly, but the page may only show the recent ones.
Because it saves time. If you get the same thing every Friday, you should not have to scroll through the whole menu to find it. The reorder button puts it back in the cart with the same spice level, the same sides, the same extras. You just check the address and pay.
It also helps if you are ordering for a group and you cannot remember exactly what you got last time. The history shows the full list, item by item. You can copy it exactly, or use it as a starting point and add something new.
Menus change. Sometimes a dish is removed, sometimes the price goes up because an ingredient costs more, sometimes a seasonal item disappears for a few months. When you reorder, we check the current menu. If something is no longer available, you will see it and you can pick a replacement before you pay.
We do not silently swap items or charge you a different price without showing it. What you see at checkout is what you pay. If the price is different from your last order, it is because the menu changed, and you will see the new price before you confirm.
You can still order without one. The guest checkout works fine, and you get the same food. But if you want the history, the reorder button and the saved addresses, you need to create an account. It takes about thirty seconds, and it makes the next order faster.
If you already have an account but forgot the password, use the reset link on the login page. If the reset email does not arrive, check your spam folder first. If it is still not there after a few minutes, write to us and we will sort it out.
If something about your history does not look right, an order is missing, a total is wrong, or you see an order that is not yours, write to us. Include the email you used and roughly when you ordered. We will check and get back to you.
